Amazing fares and staying online

So if you happened to miss it, United.com glitched out pricing most if not all base fares at $0 this morning (Fares have been pulled already).All the craziness lasted for only 30 minutes, but I’m still fuming that today was the day my phone died on me…

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Amazing Fare

Cue FrequentFlyerLife:

WHEN I MISS A MISTAKE FARE

a man looking at magnets on a refrigerator

Anyways, there are two things I wanted to mention about this. First is being able to catch these fares. Most often, these show up on either Flyertalk’s Mileage Run page and/or a blog.  Sometimes they go on twitter (follow me here!). I have an RSS reader (feedly) for that (and you should too!), but you have to been online nearly always, which is hard. Sometimes, you’ll miss them In this case, I did, even though I generally hear about these mistake amazing fares as soon as they blow up online.

In most cases these are shut down within a few hours, because these may be unprofitable for the airline/hotel/company. Sometimes they aren’t honoured. It’s just the name of the game. So if you’ve never seen/booked fares/rates like these, here are the guidelines:

  • Book ASAP – you don’t have time to think
  • There is risk involved and you may lose your ticket
  • DO NOT CONTACT THE COMPANY INVOLVED!

The other item which is interesting is whether these fares will be honoured. The base fare was zero, so I’m not sure whether DOT 399.88a rules apply (just like with the 4 mile mistake fare):

“A purchase occurs when the full amount agreed upon has been paid by the consumer. Therefore, if a consumer purchases a fare and that consumer receives confirmation (such as a confirmation email and/or the purchase appears on their credit card statement or online account summary) of their purchase, then the seller of air transportation cannot increase the price of that air transportation to that consumer, even when the fare is a ‘mistake.'”

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Fare

Did anyone get these? Will be very interesting to watch.

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Comments

  1. Jeff,
    I just happened to see the $5 “sale” price while searching for tickets to FLL. Got three RT’s for $15. ASAP is right! I missed out on booking IAH-SFO tickets by a few minutes. Obviously an error on United’s part, but I’ve got confirmed reservations. We’ll see what happens down the road. Thanks for posting the rule. Their internet site does act up occasionally. A couple months ago I was searching for economy tickets to LHR with return from CDG and a fare popped up that seemed reasonable, except that in the fare class it said, “United Global First (A)”. We’re headed to Europe on heavily discounted first class tickets thanks to United, and I didn’t have to burn miles or GPU’s for the upgrades. Gotta love those blue light special super sales they throw out from time to time!

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