Hopefully by the time you are reading this post, I should be flying CX F, but before that I spent nearly 3 hours at the ANA Check-In Desks at Tokyo. I’m pretty drained although it does help to have the power of miles and points with you. Let me tell you how it went and why it’s good to have miles and points. 🙂
My original routing was Tokyo – Chicago – Vancouver. As you may know, Chicago is a bit of a mess with the snowstorm:
So that definitely was a no-go. What happened for the next 2 and a half hours was looking for a way to rebook me.
The first hour was waiting for USDM to hand over control of my award to the NH check-in agent, which was quite funny, as without airport control of the ticket they wouldn’t be able to change it.
It was quite hilarious talking to the USDM Agent. Luckily she wasn’t clueless, but I definitely could imagine Debbie with Dividend Miles asking what All Nippon is. I swear it was much funnier in person. Then, the agent started looking for flights to rebook me on.
Now this was where miles and points knowledge was really coming in handy, as I was searching on ExpertFlyer along with her. She ended up really pushing hard for the direct Air Canada flight which I knew about, but I really didn’t want as it was in business class and I doubt I would receive compensation from USDM.
I found a few options through SFO with NH F NRT-SFO, and SFO-YVR on UA, except for the fact that the last seat was Y1, and the ANA agents refused to book me on it. So I ended up taking the NH flight to JFK, then CX F JFK-YVR which was booked with Avios. I would have preferred to have saved the avios, but in a pinch it was the best option for me to get home.
This is exactly why miles and points knowledge is so important – first of all, the ANA agent wouldn’t have found anything to YVR without an overnight in an US airport because simply there was no space. Furthermore, the fact that I had avios at hand and knew that CX was fairly good with releasing last minute premium space on CX888/889 ensured I was able to get back to Vancouver in time for my classes.